1. Acceptance of Terms

By accessing or using the services provided by CellPhones4Sure, you agree to comply with and be bound by these Terms and Conditions.

2. Service Suspension or Termination

CellPhones4Sure reserves the right to suspend or terminate your access to our services at any time, without prior notice, if you violate these Terms and Conditions or any applicable laws.

3. Repair Services

• Data Backup: Prior to submitting your device for repair, please ensure all personal data is backed up. CellPhones4Sure is not responsible for any data loss during the repair process.
  
  
• Warranty Impact: Repairs performed by CellPhones4Sure may void existing manufacturer warranties. Please consult your warranty terms before proceeding.
  
  
• Replacement Parts: We use high-quality replacement parts that come with a limited warranty, excluding damages caused by accidents, misuse, or unauthorized modifications.
  
  
• Service Refusal: We reserve the right to refuse repair services if a device is deemed irreparable or poses safety concerns.
  
  

4. Services Offered

At CellPhones4Sure, we provide expert repair services for a wide range of devices, including smartphones, tablets, laptops, and gaming consoles. Our professionals are trained to handle a wide range of issues, from screen replacements to software troubleshooting, and more.

5. Trade-In and Transaction Requirements

When engaging in trade-in or sales transactions with CellPhones4Sure, you agree to:

• Provide accurate and current personal and product information.
  
  
• Comply with all applicable laws and regulations.
  
  
• By engaging with our services, you confirm that you are acting on your own behalf and possess the legal capacity to enter into binding agreements..
  
  
• Be at least 18 years of age.
  
  
• You affirm that any product you submit to CellPhones4Sure is solely owned by you and is free from any liens, claims, or encumbrances.
  
  

Please note that CellPhones4Sure is not liable for errors resulting from incorrect contact information. Ensure your email and mailing addresses are accurate to receive trade-in reimbursements.

6. Product Grading Categories

Devices submitted for trade-in or sale are categorized as follows:

• Brand New: Factory-sealed with original packaging and accessories.
  
  
• Flawless: Like-new condition with no visible wear; fully functional.
  
  
• Good: Fully functional with minor cosmetic wear.
  
  
• Fair: Operational with noticeable wear and potential minor defects.
  
  
• Broken: Non-functional or with significant physical damage.
  
  

7. Pricing Policy and Offer Validity

CellPhones4Sure reserves the right to adjust pricing and redefine product categories at its discretion, without prior notice. Offers are subject to change based on market conditions, device condition, and other relevant factors.

8. Device Ownership and Lock Status

By submitting a device for repair or trade-in, you affirm that you are the rightful owner and that the device is not reported as lost or stolen. Devices with active locks (e.g., iCloud, Google Account) must be unlocked prior to service. Devices with corporate or carrier locks are not accepted unless proper authorization is provided.

9. Customer Responsibilities

Before submitting your device to CellPhones4Sure, please:

• Remove all personal data and perform a complete backup.
  
  
• Disable all security locks and passwords.
  
  
• Provide accurate information regarding the device’s condition and any prior repairs.
  
  

10. Limitation of Liability

CellPhones4Sure shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.

11. Changes to Terms and Conditions

We may periodically update these Terms and Conditions to reflect changes in our services or applicable laws. 

12. Contact Information

CellPhones4Sure
Address: 777 S. Central EXPY Suite 5-C, Richardson, TX 75080
Phone: (972) 509-0786