At CellPhones4sure, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share the information we gather when you use our services or visit our website. By engaging with our services, you acknowledge and agree to the data handling procedures outlined in this privacy policy.

Information Collected

We collect information through a combination of data you provide and data collected automatically:

• Personal Information: When you voluntarily provide your name, email, phone number, and physical address, we collect this personally identifiable information (PII). 
• Device Information: We may collect details unique to your device, such as its current state, model, serial number, and International Mobile Equipment Identity (IMEI) number, to assist in diagnostics and repairs. 
• Communication Records: We maintain records of all correspondence related to your inquiries, including emails and chat logs. 
• Usage Data: We automatically record your actions on our site, including pages visited, links clicked, and time spent on each page. 
• Technical Specifications: We collect information such as device identifiers, operating system versions, browser types, and IP addresses. 
• Cookies and Similar Technologies:  We utilize cookies and related technologies to improve your browsing experience. You can customize your browser settings to control how cookies are used, including enabling, disabling, or deleting them, to suit your privacy preferences. 

How We Use Your Information

• Usage of Collected Information:  The information we gather is employed for various purposes, including enhancing our services, responding to customer inquiries, and complying with legal obligations.

• Service Provision and Improvement: To provide and enhance our services based on your needs. 
• Customer Support: To respond to your inquiries and provide effective customer service. 
• Communication: To contact you regarding your orders, respond to inquiries, and provide important updates. 
• Legal Compliance: To comply with applicable laws and regulations. 
• Security and Fraud Prevention: To detect, prevent, and address security issues and fraudulent activities. 

Information Sharing

We may share your information with:

• Trusted Service Providers: We partner with other businesses to perform services on our behalf. We collaborate with trusted partners who are contractually bound to safeguard your data and use it solely for the purposes we specify. 
• Legal Authorities: We may disclose personal information to comply with legal obligations or to protect the rights, privacy, safety, or property of our users, the public, or ourselves. 
• Business Transfers: In the event of a sale, merger, or acquisition, we may transfer your information to the acquiring or merging company. 

Data Security

We implement reasonable measures to safeguard your information. While we implement reasonable measures to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Your Rights

Depending on local data protection laws, you may have rights regarding your personal data, including access, correction, or deletion. To exercise these rights, please contact us.

Children’s Privacy

Our services are not designed for individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Policy Changes

We may update this privacy policy to reflect changes in our data handling practices, operational needs, or legal requirements. We recommend that you periodically review this privacy policy to stay informed about how we are protecting your information and to be aware of any changes.